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Information Technology > Enterprise Applications

Browse through our extensive list of free Enterprise Applications magazines, white papers, downloads and podcasts to find the titles that best match your skills; Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

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Enabling the Modern Business through IT Download this white paper on how cloud ERP can help IT meet rapidly evolving business needs...
Top ERP Software Reviews and Pricing 2016--Free Analyst Report Interactive analyst report gives you comparison ratings, reviews and pricing..
The Forrester Wave™: Digital Asset Management For Customer Experience, Q3 2016 Digital content is invaluable for creating engaging..
Customer Experience Strategy: How to Measure the Immeasurable Take a second to reflect on the brands you love. How do you go about creating..
Make a Difference with Web Conferencing Read these findings to see the impact of web conferencing for video enabled selling...
Early Stage Digital Transformation: Leaving Your Legacy Systems Behind Are the expenses and hassles of legacy systems holding your company..
Cut Your IT Backlog by 50% in Minutes Download this webinar to learn how you can reduce your IT backlog by 50% in just 30 minutes, while..
Recurly Subscription Snapshot Subscription businesses are focused on customer retention and loyalty. Does your business have what it takes?..
The Prerequisites for Digital Change Why is change often so tough?..
Unlocking Hard-to-Reach Data with No-Code Integration In this recorded webinar, you'll discover how business professionals can easily and..
5 Signs Your Business Has Reached the Limits of MYOB Read how switching from MYOB has helped Aussie businesses like Atlassian rapidly grow..
30 Days to Complete Process Visibility Find out how to view all your processes in one place to gain buy-in, reduce waste, and improve..
Find the Best 2016 Field Service Software - Get FREE Custom Price Quotes Simplify your field service software evaluation process in one easy..
The Power of Predictive Analytics Predictive analytics provide companies the ability to systematically leverage data from across the value..
Tomorrow's Midmarket B2B eCommerce Will Take Place In The Cloud Download this study and learn how mid-market B2B sellers are responding to..
Find the Best 2016 Professional Services Automation (PSA) Software - Get FREE Custom Price Quotes Simplify your professional services..
Cloud Delivers 2.1 Times More ROI With cloud delivering 2.1 the ROI of on-premise applications with lower initial and ongoing costs, and the..
Find the Best 2016 Accounting Software - Get FREE Custom Price Quotes Simplify your accounting software evaluation process in one easy step!..
Upgrading Enterprise Systems for Success in Process Manufacturing This report identifies how top performing process manufacturers (food &..
Strategies to Modernize Legacy ERP Learn about 5 of the popular modernization strategies...
The Many Ways Cloud Can Facilitate Growth From talent management, to governance, risk and control...
Cloud ERP's Integral Role in Business Agility Learn the benefits of cloud ERP...
To Be Brilliant in the Moment, Think Beyond Buy Versus Build Find out how low-code rapid application development platforms offer a faster,..
Questions to ask your vendor Questions to ask your vendor when choosing an ECM platform..
Charting ECM's Course to Enterprise Information Hub Leverage ECM to go beyond document management and become a hub between line-of-business..
AIIM Turning Documents Into Data Find out how you can use data capture to improve document processing...
Find the Best 2016 Supply Chain Management Software - Get FREE Custom Price Quotes Simplify your supply chain management software evaluation..
Maintenance Technology Is the premier publication for equipment reliability and maintenance bringing you quality articles on best..
Get 2x ROI from Your Apps In this webinar you will learn how to manage the widening gap between IT investment and backlog demands by using..
How Top Sellers Leverage Web Conferencing to Win Learn how web conferencing solutions can help you make better, faster, and more effective..
6 Questions For a Prospective Cloud Service Provider Develop a strategy for how to select the right vendor for your business...
What Your Workforce Management Team Wishes HR Knew Whether you’re running your own in-house call center or working closely with an..
Find the Best 2016 Inventory Management Software - Get FREE Custom Price Quotes Simplify your inventory management software evaluation..
5 ERP Selection Best-Practices: Learn How to Find the Right Fitting Vendor and Solution Learn to successfully manage your ERP selection..
The Modern Enterprise Application Platform Re-orienting Business and IT to Drive Innovation..
PIM's Value to your Organization Streamline your Product Information Supply Chain with PIM..
SWIFT: Understanding the Costs and Savings This paper provides information to help you determine if SWIFT corporate access is right for you..
Citizen Developers are Integral to the Digital Workplace: Fireside Chat Discover smart ways of empowering end users to create..
The BPM Guide Getting Started with the Basics..
ECDL Module 7 -- Free Quick Reference Card This ECDL Module 7 Quick Reference offers the fundamentals, as well as tips for navigating..
How to Build Great Customer Journeys Make Each Touchpoint a Meaningful Experience..
Can IVR Destroy The Customer Experience? IVR is a weak spot in many organizations creating confusion and frustrated, unsatisfied customers...
Digital Asset Management: The Three-Step Best Practice Model Help your organization keep up with the demand for “real-time”..
Neocase's Customer Service Best Practices Keep customers happy with the right service and support including a single point of contact,..
The Evolution of Document Process Outsourcing Discover how DPO continues to be a high-growth segment and a significant opportunity for..
From QuickBooks to Cloud Financials Learn why fast-growing companies leave QuickBooks and adopt cloud financials to accelerate growth...
E-Discovery Survival Guide: Best Practices for Finding Responsive Data Learn how to gather responsive data and overcome common e-discovery..
Master's Guide to E-Discovery E-Book E-Discovery is a complex, niche area of the law that relies on collaboration and coordination between..
Microsoft Word 2013-- Free Reference Card This Microsoft Word 2013 Reference provides shortcuts, tips, and tricks for the popular word..
A Guide to Adaptive Selling for Call Centers Find out how to engage in relevant sales conversations with your customers using adaptive..
Improve Systems and Business Performance with Cloud ERP Wake up and escape your “Old ERP” trap...
Dedicated SharePoint at Inova Health System Compliant Collaboration with SharePoint from Apptix...
The 5 Hottest Contact Center Trends of 2015 Here are the hottest contact center topics of 2015...
5 Signs It's Time to Change Your Change Management Solution Is your ALM Solution Keeping up with Today's fast-paced world?..
CRM Strategies for the Social Customer How to effectively develop and execute a social CRM strategy...
Blue Ocean Contact Center Agent Helps Change A Young Girl's Life Every once in a while, people in our line of work get the opportunity to..
10 Strategies for Choosing the Right ERP Finance and Accounting Solution For Your Company Learn the industry's top 10 fundamental strategies..
The Emerging Role of Social Employee Apps This white paper will examine how to unlock all the rich data trapped within your SAP back office..
3 Quick Tips for Optimizing SharePoint A Free Guide By AAJ Technologies..
The Economics of Nearshore Vs Offshore Contact Centers Nothing worthwhile comes cheap. If you’ve ever purchased no-name appliances or..
How Organizations are Implementing Document Management Strategies to Help Drive Business in a Tough Economy Discover how organizations are..
Drive Sales Results with an Outsourced Sales Support Solution We’re confident that we can help boost the productivity and efficiency..
How Employee Movements Cause Major E-Discovery Risk In e-discovery Inadvertent data deletion often occurs because it's difficult to track..
Champion Plastics Reduces Production Scheduling Hours by 50% ERP from the Plex Manufacturing Cloud enables a plastics supplier to improve..
The Secret Life of IT Assets Download this white paper to understand why a great IT asset management solution can be a strategic advantage..
Making the Case for Practical PLM If the big dollar cost of PLM makes you cringe, consider Product Data Management that integrates with ERP..
Microsoft Office 365 -- Free Cheat Sheet This Free Cheat Sheet provides you with the basics of understanding Office 365. You’ll also..
Free Guide to Planning a DoD UID Bar Code Marking System Get an overview of what to look for in an Item Unique Identification (IUID) label..
6 New Call Center Trends You Should Take Advantage of--Now! Stay on top of these trends to maintain a productive call center...
Tier 2 Financial Success Story: Private Asset Management Firm Financial firm deploys virtualization solution in 1/10 the time of other..
Innovate Over ERP with Service-Oriented Architecture, Business Process Management, and Enterprise Social Computing Don't replace SAP,..
The Great Debate: One Integrated Business System vs. Siloed Applications This eBook covers the inefficiencies caused by running disparate..
Drive Better Business Outcomes with Embedded Communications Improve business outcomes by embedding real-time communications into business..
How to Prevent and Manage Stress in the Call Center Learn how to identify, prevent and manage stress in your call center...
BPM and ERP: Driving Efficiency and Innovation Today's businesses are increasingly complex, composed of a growing number of employees,..
Cloud Software For An Efficient and Organized Call Center Providing a high level of customer experience without sacrificing efficiency is a..
Moving to a Sustainable ERP Model Things to Consider When Replacing Your Legacy ERP..
Monetisation of LTE Services for Telecom operators While telecom operators are deploying next generation LTE networks, they still have to..
Technical Best Practices for Dynamics AX - Application Design Standards -- Free Sample Chapter A free sample chapter from Packt Enterprise's..
Choosing a Telephone Answering Service for Your Growing Business Read this guide to learn how to choose the right telephone answering..
Reduce Your Operational Costs: The Avaya/EDS Contact Center Model Differentiate Your Business: Learn how EDS uses Avaya contact center..
Mission Possible: Overcoming Hurdles to Electronic Payments This special report from The Accounts Payable Network examines the most common..
High Availability in an SAP Environment Keep Mission-Critical SAP Operations Running no Matter What Your business depends on SAP. What..
Finance Accounting Solution Checklist for Small to Mid-size Companies Learn what to ask before you buy Enterprise Resource Planning software...
51 New Contact Center RFP Questions We’ve compiled a list of 51 contact center RFP questions to help you ensure you’re making..
Recruiting for Your Contact Center: Why Gamers Make Great Agents Gamers possess many qualities that make them great contact center agents..
ERP and PLM; Defining Their Roles and Creating a Collaborative Environment for Success Should you invest in ERP, PLM or both? Learn the..
Introducing Made2Manage ERP Made2Manage gives you a deeper understanding of the cause and effects that “rush” orders have on the..
Why .NET Technology is important for ERP Learn the benefits derived from modern systems built with .NET managed code...
OutSystems Platform and Force.com: Different PaaS for Different Players This white paper authored by Bloor Research practice leader David..
Thought Leadership White Paper: Digital Signage Digital Signage is a network of displays that can be remotely managed and whose business..
Engineering Document Management Nuts and Bolts eBook: A Technical Guide to Evaluating Engineering Document Management Requirements Business..
Is there a difference between CRM reporting and sales analytics? CRM dashboards contain core data around customers, prospects, opportunities..
The Plex Manufacturing Cloud Promotes Faster Usability and Operational Efficiency Quicker installation is certainly one of the benefits of..
Shat-R-Shield Made2Manage® ERP Shat-R-Shield does jobs better, faster and cheaper with Made2Manage ERP...
SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company Learn how you can bring together multiple data flows,..
Here's Why Most People Hate Calling Tech Support When you're faced with technical challenges, we know you need answers fast. That’s..
Conquering Complexity in Real Time Using Two-Tier ERP Strategies Best practices of complex manufacturers...
Six Game Changers About Cloud ERP This paper summarizes six game-changing aspects delivered by Plex Manufacturing Cloud ERP...
Did You Give Up On Your Resolutions Yet? The majority of us set New Year’s resolutions, knowing all along that we will more than..
So You Finally Chose a Contact Center Outsourcer So you made it through the contact center RFP process. Is the headache over? Can you..
The Next Generation in ERP Software S2K Enterprise Software to Address Key Industry Requirements & Deliver Bottom-Line Results...
Data Quality: Driving Single View of Customer Outlines data quality importance with reference to SVC and how poor data quality can hamper,..
Boost Your IT Efficiency and Effectiveness with NetSuite OneWorld Cloud Solutions Learn how to break from the status quo and modernize your..
Stretching the Software Budget with Enterprise License Optimization Learn what ELO is and how you can use it to maximize your dollars...
4 Ways to Preserve Customer Loyalty When Call Volume Spikes If you want to preserve customer loyalty, keep your CSAT scores healthy and your..
The Discovery-Ready Enterprise III: Taking Steps to Be Proactively Prepared This report spotlights key actions that corporations and law..
SiteScape - The Missing Link in CRM Discover how team collaboration provides the missing link for transforming CRM systems into vehicles for..
How CEOs in Asia Are Using Disruptive Technologies and the Cloud to Drive Business Growth Learn why in today's hyper-connected world, Asia..
Deck the Halls: Two Key Tactics to Preparing Your Contact Center for the Holiday Spikes Ready or not, the holidays are here! Is your contact..
Switching from Microsoft Dynamics GP to the Cloud See why customers are switching from Microsoft Dynamics GP to the cloud to drive growth...
Tackling Engineering Document Management Chaos in the Oil & Gas Industry Complex field demands require extensive document management to..
On-Demand Records Management: Meeting the Challenge Learn how your organization can address the growing business imperative for formally..
Control Your ERP Destiny -- Free 54 Page Preview Reduce project costs, mitigate risks, and design better business solutions...
Customer Service Solution: Neocase Software Review Read what the experts think about the features of Neocase Software, including the robust..
Fujitsu Helps Increase Productivity in Healthcare Learn about mobility solutions that provide exceptional usability, excellent performance,..
Architectural Flexibility for Manufacturing Companies: The Key to Choosing the Right CRM Learn how to choose the right CRM system to..
Leaving the Office Behind: A Guide to Remote Work How employees and managers can build the best culture for remote work...
How 4 Utilities Used Engineering Document Management to Keep Pace in a Challenging Market An Engineering Document Management solution..
It Pays to Be a Know-It-All in Manufacturing: Use Cloud ERP Learn how to apply the same lean improvements to data as you apply to your..
8 Tips for Outsourcing Call Center Projects Discover successful techniques from the experts on outsourcing call centers...
Discovery Readiness: A Roadmap for Successful Planning and Collection Is your record management program discovery-ready?..
ERP Facts and Information Learn the six common ERP implementation problems that determine the success or failure of a project...
Microsoft Office 2013-- Free Reference Card Kit This Microsoft Office 2013 reference kits includes 6 individual reference cards providing..
The Buyside and the Three-Phase Evolution of Electronic Trading The buyside of asset management is changing. Learn how to prepare today -..
The Consequential Risk Of Weak Internal Controls: Fraud and Accounting Irregularities Useful real-world case studies demonstrate how..
The Three Most Important Questions to Ask About the Future of Customer Service Our main prediction is that, whether it is the idea of using..
Upgrade Your Contact Center RFP By Asking About Awards We often see a question in contact center RFPs asking bidders what awards or..
What Makes a Great Business App? The Three Attributes You Cannot Ignore..
The Digital Revolution Transformation has begun for all digital services players and customers are aggressively shaping the change. Here you..
The Essentials of FinTech Kit - 2016 Edition Download this kit to learn everything you need to know about FinTech...
2014 Trends in ERP Convergence In 2013, we were bombarded with what industry observers were calling big trends in enterprise software -..
Can't We Just Use SharePoint? A Knowledge Manager's Guide to Productive Conversations with IT Service and support require true knowledge..
Accelerate, De-risk Oracle EBS Upgrades Oracle E-Business Suite customers can reduce risk and time, and cut additional storage requirements..
Improve Efficiency and Reduce Costs with Automated Document Delivery Learn how to automate document delivery from back-office applications..
Getting Started in Digital Asset Management (DAM) Embark on a journey to implement “digital asset management” software and start..
Six Steps to a Successful ERP Implementation Learn how to do it the right way, improve your chances for success and find an ERP system based..
Embracing the Seven Pillars of Strong Internal Controls Explore how business process automation and imaging software integrated with ERP can..
AppleWorks 6 -- Quick Reference Card This AppleWorks 6 Quick Reference offers the fundamentals, as well as tips and shortcuts for using the..
Mitigating ERP Risks Discover how to mitigate ERP implementation risk - Enable your Organizations to take control of their enterprise..
What HR Wishes WFM Knew About Call Center Employee Experience Put your hand up if you grew up wanting to be a call center agent. No?..
Share Point Foundation 2010 -- Free Quick Reference Card This Share Point 2010 Quick Reference offers the fundamentals, as well as tips for..
Getting a Head Start in Software Asset Management This white paper will help IT Professionals save money for their organization with a smart..
Why Website Personalization Matters What can online business learn from the neighborhood store? The value of personalization, where..
The Top 3 Right Ways to Go Green Going green isn't just about saving the planet or hopping on the latest bandwagon, it's about the bottom..
Small Business CRM Systems: How To Increase Sales And Retain Valuable Customers CRM is widely known as an automated means of collating and..
National Health Service's Superior Print Solution Discover how to make significant financial and environmental savings while improving..
Chance Favors the Prepared Mind: Understanding the Science of Sales Intelligence Discover how to best analyze and segment your customer base..
Microsoft Office SharePoint Foundation 2013-- Free Reference Card This Microsoft Office SharePoint 2013 Reference provides shortcuts, tips,..
Must-Have ERP Features for the Automotive Industry This paper summarizes the benefits an ERP solution provides to the entire manufacturing..
Why Do Spreadsheets Rule Even in ERP Environments? 1 Billion Excel users still rely on spreadsheets in the enterprise...
What's the State of Social Customer Care in 2016? With social networks evolving at a breakneck pace, that leads us to the question, what is..
Installing and Configuring SharePoint 2010 -- Free 125 Page User Guide This guide gives you tips on what to avoid during the installation...
The Greening of IT This report presents an overview of analyst observations about the concept of greening of IT and their opinions and..
Drive More Value from Your IT Assets Learn what IT professionals can do to manage all of the outdated service management systems scattered..
Learn the Many Benefits of Outsourcing a Telemarketing Call Center FREE Buyer's Guide PLUS no obligation quotes from reputable Call Center..
Onshore or Offshore Call Center - Does It Matter Which You Choose? Do you know the most significant factors to consider when deciding..
T&E Expense Management and the Social Media Enterprise Learn how the social enterprise, the cloud, and mobile and integrated technologies..
A 'YouTube-like' Experience For Employees The rapid growth of video in the consumer marketplace over the past few years can be described as..
Maximize Your IT Investment: The Avaya/EDS Virtualized Contact Center Model Learn how virtualized companies have achieved measurable gains..
Pivotal CRM and the Information Worker: Are You Meeting the Needs of Your New Generation of Workers? As the technologies and demands of the..
Sarbanes-Oxley Simplified Learn how to remove weakness in asset and inventory control required by SOX...
Quantifying the Value of Software Asset Management Discover how a SAM solution can drive real benefits and cost savings to your organization...
A Quick Guide to Comparing In-House Vs. Outsourced Contact Center Costs This article details the differences in cost between an in-house..
Antikythera Mechanism to ECA: Making Your Job Easier with E-Discovery Technology Technology has always been a key element for human..
A Guide to Maximizing Your Contact Center Agent's Efficiency The guide includes hiring checklists, free video content, and more to help you..
Secure Shadow IT with aPaaS In order to strike a necessary balance between IT control and business-driven efforts, many IT leaders are..
Aligning Your Treasury Technology with Your Needs A functional analysis and leading practices guide...
Finance/Accounting Solutions Comparison Guide for Small to Midsize Companies Explore which ERP solution is right for you...
Entellium CRM Buyer's Guide A comprehensive guide about the benefits of CRM..
Exposing and Taming Costs of Office Document-Handling Learn how the systematic design of document workflow can generate significant savings...
How Lax Privacy Protection Trashes Business Reputations A business guide probing the links between reputation management and information..
Talkdesk Helps Chic by Choice Grow 20-30% Every Month Find out how Talkdesk helps Chic by Choice build loyalty and superior customer support..
Managing Beyond the Four Walls: How a Business Network can Extend the Power of Your ERP Your ERP (Enterprise Resource System) serves a..
Need Business Equipment? 3 Leasing Programs You Should Know About What are the advantages and disadvantages of leasing equipment for your..
Security Solutions: The CyberAngel® with Wi-Trac 4.0 Learn how the right technology can provide Real-Time Security, Tracking and Recovery..
How Your Company can Benefit from Fax Servers and Electronic Document Delivery Determine your document delivery needs and learn about..
Channel 4 Delivers Targeted Ads in a Flash -- Here's How Find out how Amazon Web Services has helped Channel 4 build ad revenues, enhance..
The Treasury and Risk Guide: Achieve Greater Returns through Integration Find out how top performers can benefit from an integrated,..
What to Look for in a Call Center: A Free Guide on Making the Right Choice These days it seems nearly every business, whether large or..
Document Capture and Integration for Microsoft Office SharePoint Server 2007 Automate business processes by capturing documents, associated..
Technology for Enhanced Print Management This IDC analyst report details how companies can find a real world solution for the ever growing..
How Electronic Document Management Systems Can Increase Business Productivity By 20% Businesses waste an enormous amount of time handling,..
Comparing Cloud Platforms: Force.com and OutSystems This paper provides enough information to help IT executives determine which product..
Exceed Your Sales Goals by Outsourced Telemarketing The success of your telemarketing campaigns will depend to a large degree on the call..
Build the Path to Better Profits: Implementing ERP Technology Successfully Nine steps to easier ERP implementations and profits for small..
Breaking Through the Analytic Limitations of Access and Excel Access and Excel might be hindering your analytic capabilities. Find out by..
Made2Manage ERP Software Online Demo View the online demo, Made2Manage, and find out why Made2Manage seamlessly integrates enterprise..
ERP and BI in the SMB: Bringing Light to Data in the Shadows Businesses vary in complexity, but most have many moving parts. As a result,..
How Much Should You Be Spending for a Digital Asset Management System? Here are 13 items you should consider when selecting a product or..
TOGAF® and Enterprise Portfolio Management The Open Group Architecture Framework (TOGAF®) framework and Portfolio Management both..
Human Vulnerabilities in Our Current Threat Landscape Discover how the current threat landscape pertains to human vulnerabilities and how to..
Onshore vs. Offshore: Choosing the Best Call Center Service for Your Business Much has been made over the value of Call Center Outsourcing,..
Record Retention Schedule: Guidelines For Every Office Document Use this schedule to guide record retention in your organization...
E-Discovery Custodian Interview Template During the beginning of e-discovery it's imperative to ask relevant custodians the right questions..
What is your ERP solution NOT doing for your organization? This white paper examines where ERP has fallen short and reveals how new..
Ten Ways to Catch ERP Software Companies Faking It With Cloudwashing This white paper demonstrates how many enterprise software vendors..
The Business Value of Agile Transformation Despite the widespread popularity of Agile today, the enormous potential of enterprise-wide..
Tuning for SAP DevOps? Don't Throw Out Working Processes With Rev-Trac SAP change control software, you can retain your key 3rd party apps...
Is it Time for a New ERP System? As time passes, ERP systems drift further and further into misalignment with enterprise goals, strategies..
Understanding Agent Attrition: Costs, Causes and Preventive Tactics Learn how to prevent agent attrition in your call center...
Document Process Management: The Case for an Integrated Lifecycle Approach Learn how you can manage enterprise information and evidentiary..
ERP in the Midmarket: Enabling Functionality and Simplicity to Combat Complexity While smaller organizations can get away with running their..
The Streamline Guide to Document Management Can Your Organization Benefit from Automating the Management of Paper and Other Document..
Four Myths of High-Productivity App Dev Debunked Learn which high-productivity development Platform as a Service (PaaS) is right for your..
Save Time and Money by Managing Your Application Usage Learn how to maximize your IT cost savings with a strategic software asset management..
How to Get Actionable Insight From Your Contact Center Reporting Contact center reporting digs into the mountains of previously unstructured..
A Comparison of Business Intelligence Capabilities Sage MAS 90 ERP and QuickBooks Enterprise Solutions Learn which business management..
Everything You Need to Know about Call Center Service Level Learn how to ensure that your team is optimizing service level in your call..
Call Center Services and Why You Need Them Could your business benefit from call center services? This is an important decision that can..
Uniplaces Uses Talkdesk to Find Secure Accommodations for International Studies Students Find out how one company used cloud-based call..
The Startup and Small Business CRM Buyer's Guide How to make the right decision for your company..
VoIP-News: Sell Management on a New IP-Based Phone System Build your case for that next-generation communication hub. Download 7 smart..
OneWorld: Cloud-Based ERP Solves a World of Challenges Learn the triggers that cause companies to evaluate and deploy cloud-based ERP..
Tying the Shop Floor to the ERP System This paper describes the evolution of IT strategies and the advantages of using an ERP system focused..
Case Study: Sustaining Optimal Outbound Sales Support While Increasing Our Workforce by Over 50% Many contact centers experience a downturn..
The Ultimate Guide to Choosing A Powerful CRM Software: 2015 Edition Learn how to choose the right CRM software for your business and see..
Top 10 Mistakes to Avoid in Writing a Contact Center RFP We know what it’s like to be pulling your hair out over writing a call center..
New Ways to Achieve Accountability and Prevent Waste Using Fleet and Asset Management Companies that manage mobile resources (vehicles,..
Leverage the Power of SharePoint to Deliver Enterprise Video Communications and Encourage Collaboration Employee video usage is here to stay..
Document Process Management: The Case for an Integrated Lifecycle Approach How outsourcing DPM maximizes the utility of documents as..
Tested CRM Solutions to Increase Sales and Retain Valuable Customers CRM systems are increasingly being used by businesses to acquire,..
Microsoft Outlook 2013 -- Free Quick Reference Card This Microsoft Outlook 2013 Quick Reference provides shortcuts, tips, and tricks for the..
Security Breach Risks: Look Inside for Top Threats How to build policies to protect your business from security breaches caused by your..
Manage Your Business For Better Results With Intellinote By downloading this free guide, you agree to receive regular updates on the latest..
Which Customer Service Predictions Came True From 3 Years Ago? This article looks at 3 customer service predictions from 3 years ago and..
Maintaining Customer Relations and Why Is It Important? - Free 46 page eBook thinkaboutCRM.com has put together a helpful eBook to help..
An Introduction to Amazon Redshift Discover why Amazon Redshift is one of the most talked about and fastest growing services that Amazon Web..
The Phone Channel is Dead, Long Live the Phone Channel There is plenty of evidence that the phone simply isn’t the same..
Getting Started with Internet Explorer Mobile Free Chapter from Microsoft SharePoint 2010 Enterprise Applications on Windows Phone 7!..
How Hybrid Flash Array Helps Businesses Do More With Less Data integrity and ultra-high performance dictate the success and growth of many..
Records Management Best Practices Guide A practical approach to building a comprehensive and compliant records management program...
8 Must Have ERP Features for Automotive Industry Automotive OEMS and parts manufacturers share one common goal -streamlined, efficient..
Internet Explorer 9 -- Free Quick Reference Card This Internet Explorer 9 Quick Reference provides shortcuts, tips, and tricks for the..
Self Service Drives Dollars for the Contact Center Learn about a cost-effective customer service solution for mid-market companies concerned..
Meet the Factory of the Future Where information technology and operational technology converge...
Put Your Money Where Your Cloud Is Read how cloud ERP boosts profitability with real-time monitoring of financial conditions...
Monetisation of the Enterprise Customer for Telecom Operators With growth of cloud, M2M, & Internet of things, the revenue to telecom..
The Executive Guide to CRM Architecture Find out why CRM flexibility will impact your success and help you attain your organization's goals...
Contact Centers Give Your Customer Loyalty Program The Edge It Needs These days, just about everybody has a customer loyalty program...
The Numbers Game: How Many Alerts is too Many to Handle? This report details the survey results of all aspects of alert management -..
Transforming ERP with Data Virtualization If your ERP application isn't delivering on its promise of huge returns through process..
Integrating Silverlight 4 with SharePoint 2010 -- Free 42 Page Sample Chapter A free sample chapter from Packt Enterprise's book: Microsoft..
7 Reasons Why DevOps and IT Managers Love the Rocket ALM Hub Are you challenged by multiplatform development, deploying to the right..
Exposing and Taming Costs of Office Document-Handling Discover how systematic design of document workflow can generate significant savings...
Extending Lean Initiatives Across the Organization This White Paper will address the importance of optimizing front-office initiatives, in..
10 KPIs That Affect Customer Satisfaction with Call Center Service Find out how to improve customer satisfaction by monitoring these 10 KPIs...
Planning a DoD UID Bar Code Marking System Get an overview of what to look for in an Item Unique Identification (IUID) label printing system...
StoredIQ's Flagship eDiscovery for SharePoint Taneja Group analyst, Christine Taylor, discusses how the StoredIQ Information Intelligence..
How to Choose a CRM System Understand all the benefits of an integrated CRM system before beginning your selection process with this..
Why E-Discovery Should Be Managed As A Business Process Learn how applying business process principles to e-discovery can substantially..
T&E Expense Management and the Social Enterprise With expenses related to Travel and Entertainment (T&E) encompassing 8% to 12%..
Why Asking for Contact Center Pricing Shouldn't Be Your First Question Although we understand the motivation behind the question, we believe..
Applying Electronic Records Management in the Document Management Environment: An Integrated Approach Explore how the DocuShare family of..
The Move Towards Modern Application Platforms New commissioned research study conducted by Forrester Consulting identifies the need for new..
Red Hat Enterprise Linux and Amazon Web Services Help Adobe Offer Cloud-Based Solutions Adobe Develops Global Applications Delivered Real..
Business Performance Management for Document Processes: Cut Costs, Meet Strategic Goals and Manage Document Processes with Confidence Learn..
'Think Lean' When Developing Management System Documentation Learn how to efficiently and effectively implement a document management system..
Learn How a Call Center Can Deliver Big Benefits to Small Businesses Your business' call center software is a critical purchasing decision...
'We Chose You. Now What' Navigating the First 90 Days with Your Contact Center Partner Outsourcing. It’s the corporate equivalent of..
Oracle E-Business Suite: Business Process Acceleration Boost ROI by improving business process efficiency and centralizing automation for..
Using Digital Asset Management for Content Marketing Success Address the key challenges identified by marketers surrounding the creating of..
Streamlining Global Operations: A New Approach to Two-Tier ERP Learn why two-tier ERP is often the best available solution for a global..
The Impact of Microsoft.NET on the ERP Market .NET is based on recognition that the Internet is the application platform of the future. This..
Why the Cloud is More Than Hot Air for the Manufacturing Enterprise Manufacturers have legitimate questions when contemplating a transition..
E-Discovery Action Plan: Checklists, Guides and Tips to Help Optimize Your E-Discovery Process Learn the best way to keep your legal team..
Choosing a Mobile Sales Platform That's More Than a CRM Sell more, increase revenue and keep your team on the cutting edge with the right..
Application-Aware Storage for Virtual Environments The main benefit of an application-aware storage model is that it allows the storage for..
Automating Paper and Other Document Processes: Solutions and Benefits Determine your company's needs for electronic document storage and..
Oracle E-Business Suite: Business Process Acceleration Learn how to significantly increase your Oracle Applications ROI and enhance..
Cloud ERP System for Enterprises This paper proposes several evaluation criteria as a starting point for what you, as a business leader,..
Finance Accounting Solutions Buyer's Guide for Small to Medium Enterprises Learn what a midmarket ERP solution can do for you and understand..
Contact Center On Demand: Right Price – Right Results With contact centers under increasing pressure to make their resources more..
10 Questions to Ask Your Finance and Accounting Software Vendors Before You Buy ERP Explore what to ask before you make a final choice in..
Is Your ERP Killing Your Manufacturing Business? The 10 Warning Signs Look for these 10 signs that the end is near for your manufacturing..
Made2Manage Advanced Functionality Made2Manage ERP capabilities reach far beyond the shop floor, delivering advanced functionality that..
Are Your Bad Sleep Habits Ruining Your Contact Center Career? Whether it’s late night work, midnight Netflix bingeing, a crying baby,..
Finding the Best Call Center for Your Company Designed to meet your business needs around the clock, a call center can immediately provide..
5 Costly Inventory Management Mistakes Schools Should Avoid If your school is like most, inventory and/or asset management plays a critical..
Microsoft Email: Outlook Tips and Training Move beyond email and understand Outlook’s amazing workflow benefits...
How To Use Outbound Telemarketing Services To Increase Your Sales Deploying an effective Outbound Telemarketing service for your business..
Apptix - Hosted Business Solutions The premier provider of hosted business communication, collaboration, and IT solutions...
Lifetime Customer Value: Measuring Customer Service Performance Don’t we all wish that customers came with a lifetime guarantee?..
The Digital Revolution for Telecom Operators Transformation has begun for all telecommunication players and customers are aggressively..
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Virtual Assistant Technology and the Contact Center Discover how to maximize cost savings and increase agent performance by reducing cost..
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10 Reasons to Consider a Cloud-Based Contact Center Solution Drive new sales. Improve customer service. Cut costs per call. These are just a..
Kettle Corn Manufacturer's Sweet Growth Through the Cloud Growth is good, but it may not feel that way when the business has outgrown your..
How to Best Manage Business Documents Through Digital Collaboration Learn how to turn collaboration into a competitive advantage!..
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The Cost of Doing Nothing What's keeping you from Switching to Modern ALM & DevOps?..
5 Ways Your VMware and Hyper-V Backups May Fail You HA technology is fantastic and is great for protecting VMs in certain situations but it..
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Today @ Target Marketing Is the email newsletter for serious direct marketers looking for practical tips and strategies for profitable..
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